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	<title>Henry&#039;s Blog &#187; twitter</title>
	<atom:link href="http://www.henrysblog.co.uk/tag/twitter/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.henrysblog.co.uk</link>
	<description>The ramblings of a blogging idiot-savant</description>
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		<title>3 brands with crap customer service, and 1 good one&#8230;</title>
		<link>http://www.henrysblog.co.uk/2010/01/crap-customer-service/</link>
		<comments>http://www.henrysblog.co.uk/2010/01/crap-customer-service/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 20:59:38 +0000</pubDate>
		<dc:creator>Henry Elliss</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[coca cola]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Google Store]]></category>
		<category><![CDATA[lastminute.com]]></category>
		<category><![CDATA[rockyou]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.henrysblog.co.uk/?p=142</guid>
		<description><![CDATA[I&#8217;ve been delaying writing this blog for months, partially because I&#8217;m a bit worried it&#8217;s going to be a mammoth one, but mainly because I was hoping all these issues would have been resolved by now. I&#8217;m finally biting the bullet and writing it now though, inspired by the positive response I got from 1 [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been delaying writing this blog for months, partially because I&#8217;m a bit worried it&#8217;s going to be a mammoth one, but mainly because I was hoping all these issues would have been resolved by now. I&#8217;m finally biting the bullet and writing it now though, inspired by the positive response I got from 1 of these 4 companies. I&#8217;d normally write this sort of subject up on the Tamar blog, but since these are all starkly my own opinions (and in some cases I may get a little snipey) I thought it safest to write it here&#8230; So here&#8217;s the low-down, as I believe the kids on the street (don&#8217;t) say:<br />
<br />
<strong>Company</strong>: The Google Store (run in the UK by &#8216;Merchandise Mania&#8217;)<br />
<strong>What I paid for</strong>: A bunch of Google branded merchandise &#8211; a baby-gro (which will no longer fit, if it ever arrives), a cool USB laser-pointer thingy, plus a few other bits.<br />
<strong>What I got</strong>: Nothing. Zip. Zilch. Ordered on September 3rd 2010, still no merchandise.<br />
<strong>What happened when I complained</strong>: I&#8217;ve sent numerous e-mails, submitted an enquiry on the website and tweeted about it a few times, but if I&#8217;m remembering correctly I&#8217;ve never even had a reply. To be fair to Google here, the store is operated by different companies around the world, so I suppose this is more the merchandiser&#8217;s problem, but I would have hoped Google might have kept a closer tab on complaints and issues.<br />
<br />
<strong>Company</strong>: Lastminute.com<br />
<strong>What I paid for</strong>: I booked a stay at the Custom House hotel for the night of Kevin Smith&#8217;s big O2 gig, which I had tickets for. Didn&#8217;t break the bank, but I spent a bit more than I could have as I thought I might as well stay somewhere nice for my &#8220;evening out&#8221;&#8230;<br />
<strong>What I got</strong>: Upon arriving for a pre-gig check-in, I was told that due to some error they didn&#8217;t explain, I had been moved to an &#8220;equivalent hotel&#8221; &#8211; the Ibis &#8220;over the road&#8221;. After walking the 20-minute walk to the Ibis, I checked in to the crappy Ibis. I should point out at this point that the reason I chose Custom House was for 4 specific reasons: It&#8217;s closeness to the DLR station &#8211; walking around the Docklands late at night is not a fun prospect; It&#8217;s promised facilities, including &#8220;On-demand HD movies&#8221;; High-speed internet access; Room service &#8211; perfect for the post-gig dinner. The Ibis had NONE of these features &#8211; the TV barely even picked up ITV, and I had to eat my dinner in reception!<br />
<strong>What happened when I complained</strong>: My initial query was ignored for a few days, and only when I tweeted about it did I get a proper response. The customer service lady kept phoning me at the office, despite my plea to deal with it over e-mail &#8211; a classic technique to get me to accept a cobbled apology and move on. The gist of the initial &#8220;resolution&#8221; was that the Ibis disagreed, so tough shit (I&#8217;m paraphrasing). I didn&#8217;t give up at that, so after they&#8217;d made more enquiries and ignored my e-mails for weeks on end, they eventually gave me a £20 partial refund, basically to shut me up&#8230;. I was massively disappointed by this, especially from a company who seem to pride themselves on their great use of social media and their super customer support. And don&#8217;t even start me on the next time I used them &#8211; I&#8217;ll save that for another day, but needless to say I lost the £20 I got refunded!<br />
<br />
<strong>Company</strong>: RockYou, the Facebook app developers<br />
<strong>What I paid for</strong>: Wanting to see what this game was like, I started playing &#8220;Zoo World&#8221; for a few days, before seeing what I&#8217;d get for a tenner. Being a long-time Packrat player, I&#8217;ve always been very impressed with what you get from Alamofire when you pay for credits in their game, so I thought I&#8217;d give this app a go. I used PayPal to buy a $20 pack of &#8216;wildlife points&#8217; &#8211; points you can use within the game.<br />
<strong>What I got</strong>: What I paid for.. at first. It has since disappeared!<br />
<strong>What happened when I complained</strong>: Despite being the biggest app developer on Facebook, raking in millions of dollars a year, Rockyou have utterly shit customer support. I&#8217;ve complained about the disappearance of my &#8220;credits&#8221; on their offsite forum, their Facebook fan page AND the main RockYou website, but haven&#8217;t received a single reply. The bastards&#8230; :D<br />
<br />
The silver-lining after all this cloud&#8230;.<br />
<br />
<strong>Company</strong>: Coca Cola &#8211; cokezone<br />
<strong>What I paid for</strong>: I&#8217;ve been religiously collecting CokeZone points for almost a year, with the aim of getting one of the magazine subscriptions you can swap them for &#8211; namely, Empire. Having collected 250 points, I claimed my subscription in late November 2009&#8230;<br />
<strong>What I got</strong>: As of last week, my &#8220;rewards&#8221; page was still listing the subscription as being &#8220;processed&#8221; &#8211; almost 2 months later&#8230;.<br />
<strong>What happened when I complained</strong>: I made enquiries through the CokeZone website, to little avail, when I decided to try Tweeting both @EmpireMagazine and @CocaCola about the problem. Both replied within 20 minutes, with Coke passing me the e-mail of a person who very quickly solved the issue. Not only did they get the subscription (hopefully) sorted, they also refunded me the 250 points as an apology. What a nice gesture!<br />
<br />
There you go, I told you it would be a bit of a mammoth post&#8230;.! :D<br /></p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B+http://bit.ly/5iOI6W" title="Post to Twitter"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-twitter-micro4.png" alt="Post to Twitter" /></a> <a class="tt" href="http://delicious.com/post?url=http://www.henrysblog.co.uk/2010/01/crap-customer-service/&amp;title=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B" title="Post to Delicious"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-delicious-micro3.png" alt="Post to Delicious" /></a> <a class="tt" href="http://digg.com/submit?url=http://www.henrysblog.co.uk/2010/01/crap-customer-service/&amp;title=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B" title="Post to Digg"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-digg-micro3.png" alt="Post to Digg" /></a> <a class="tt" href="http://www.facebook.com/share.php?u=http://www.henrysblog.co.uk/2010/01/crap-customer-service/&amp;t=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B" title="Post to Facebook"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-facebook-micro3.png" alt="Post to Facebook" /></a> <a class="tt" href="http://reddit.com/submit?url=http://www.henrysblog.co.uk/2010/01/crap-customer-service/&amp;title=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B" title="Post to Reddit"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-reddit-micro3.png" alt="Post to Reddit" /></a> <a class="tt" href="http://stumbleupon.com/submit?url=http://www.henrysblog.co.uk/2010/01/crap-customer-service/&amp;title=3+brands+with+crap+customer+service%2C+and+1+good+one%26%238230%3B" title="Post to StumbleUpon"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-su-micro3.png" alt="Post to StumbleUpon" /></a></p>]]></content:encoded>
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		<item>
		<title>Downing Tweet &#8211; Other people&#8217;s blogs / pictures (UPDATED)</title>
		<link>http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/</link>
		<comments>http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 22:24:02 +0000</pubDate>
		<dc:creator>Henry Elliss</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[downing tweet]]></category>
		<category><![CDATA[number 10]]></category>
		<category><![CDATA[pictures]]></category>
		<category><![CDATA[sarah brown]]></category>
		<category><![CDATA[twitpic]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.henrysblog.co.uk/?p=69</guid>
		<description><![CDATA[Following my earlier, gush-tastic post on my evening at Downing Street, I&#8217;m collating the other coverage the event got &#8211; partially for my own purposes, but also for anyone else who was there and wants to connect to other bloggers / posters from the night. Plus, I&#8217;m going to add in some good TwitPics of [...]]]></description>
			<content:encoded><![CDATA[<p>Following my earlier, gush-tastic post on my evening at Downing Street, I&#8217;m collating the other coverage the event got &#8211; partially for my own purposes, but also for anyone else who was there and wants to connect to other bloggers / posters from the night. Plus, I&#8217;m going to add in some good TwitPics of the event that I&#8217;ve found&#8230;</p>
<ul>
<li>Sarah Milne has posted Part 1 (of 2) of her summation of the event, on her blog &#8220;<a href="http://sarahmilne.blogspot.com/2009/12/million-mums-downing-tweet-christmas.html">My Journey with William</a>&#8220;. Reading Sarah&#8217;s story makes me feel guilty for having had such a relatively stress-free life thus far, and I&#8217;m proud to say I&#8217;ve met her now. Update: <a href="http://www.sarahmilne.blogspot.com/">Part 2</a> is now also up.</li>
<li>Mrs Brown herself posted an excellent story on the <a href="http://www.huffingtonpost.com/sarah-brown/downing-tweet-parties-to_b_381395.html">Huffington Post</a> &#8211; plus, as you&#8217;d expect, she&#8217;s been tweeting follow-ups all day long.</li>
<li>Tom Scholes-Fogg of Young Labour has posted a short summary of the event on <a href="http://www.tomscholesfogg.co.uk/?p=324&amp;utm_source=twitterfeed&amp;utm_medium=twitter">his blog</a>.</li>
<li>Sue Atkins of <a href="http://www.positive-parents.com/blog-item.aspx?id=577">Positive Parents</a> has a very nice blog about the event; Another great tweeter who I met for the first time last night.</li>
<li>Mr Richard Bacon apparently talked about his time at the event on his brand-new 6Music show today. I wasn&#8217;t able to listen as we were out, but I&#8217;m going to catch-up with it on the <a href="http://www.bbc.co.uk/iplayer/episode/b00p7mz1/Richard_Bacon_05_12_2009/">iPlayer</a> tomorrow &#8211; so should you!</li>
<li>Sarah Brown has set up a new <a href="http://www.flickr.com/photos/sarahbrown2010/sets/72157622818370447/">Flickr account</a>, where she has posted a number of great shots from the event.</li>
<li>Musician <a href="http://www.kevinhewick.co.uk/#/blognews/4519694084">Kevin Hewick</a> has written a mammoth blog about the evening, though I resent his use of the term &#8220;Hooray Henrys&#8221; obviously! :D</li>
<li>The lovely <a href="http://transplanttantrumsandtiaras.blogspot.com/2009/12/on-cloud-number-10.html">Holly Shaw</a> has a very nice write up of the evening on her blog &#8220;Transplants, Tantrums and Tiaras&#8221;.</li>
<li>Sandy Calico has a great r<a href="http://sandycalico.blogspot.com/2009/12/downing-tweet-christmas-party.html">un-down of the evening</a>, with some nice photos and some funny stories.</li>
<li><a href="http://1238kmh.blogspot.com/2009/12/is-your-mum-one-in-million.html">Hamish Thompson</a> has a good account of the evening, with a very good explanation of the Million Mums cause too.</li>
<li>Ben Matthews is one of the founders of Twestival, and you can read his <a href="http://benrmatthews.com/2009/12/downing-tweet/">blog here</a>.</li>
<li>The team at <a href="http://www.mumsrock.com/articles/speed-parenting/the-rock-report/the-downing-tweet-party">MumsRock</a> have a nice round-up of the evening, including a very funny story about label supporters&#8230;</li>
<li>The brilliantly-titled &#8220;N<a href="http://notestoselfplustwo.blogspot.com/2009/12/now-they-are-funky-mums.html">otes to self plus two (and the need for red shoes)</a>&#8221; has a good post about the party.</li>
<li>The <a href="http://confidentladies.co.uk/blog/?p=849">Confident Ladies</a> have a nice blog covering their day at Downing Street too.</li>
<li>The lovely @tinypoppet has a great coup with <a href="http://pinkandsmiley.blogspot.com/">her coverage</a> &#8211; she&#8217;s actually been to Downing Street twice&#8230;</li>
<li><a href="http://gafh.wordpress.com/2009/12/09/people-ask-how-it-feels-to-live-the-kind-of-life-others-dream-about-id-tell-them-if-i-knew/">Grace Fletcher-Hackwood</a> has covered the even on her GAFH blog.</li>
<li>Last but definitely not least, you can read the official coverage of the party from Downing Street themselves at <a href="http://www.number10.gov.uk/Page21637">Number10.gov.uk</a></li>
</ul>
<p>Pictures from the event, almost all of which were posted by <a href="http://twitter.com/sarahbrown10">Sarah Brown</a> herself:<br />
<a title="@emmafreud and @claudiawinkle with their Mums tattoos at #dow... on Twitpic" href="http://twitpic.com/sa5fv"><img src="http://twitpic.com/show/thumb/sa5fv.jpg" alt="@emmafreud and @claudiawinkle with their Mums tattoos at #dow... on Twitpic" width="150" height="150" /></a><a title="nice pic with campaigners @sarah_e_milne @thegiftoflife and @... on Twitpic" href="http://twitpic.com/sa4n5"><img src="http://twitpic.com/show/thumb/sa4n5.jpg" alt="nice pic with campaigners @sarah_e_milne @thegiftoflife and @... on Twitpic" width="150" height="150" /></a><a title="Tweetie Pies! festive mince pies with Twitter birds at #downi... on Twitpic" href="http://twitpic.com/s9168"><img src="http://twitpic.com/show/thumb/s9168.jpg" alt="Tweetie Pies! festive mince pies with Twitter birds at #downi... on Twitpic" width="150" height="150" /></a><a title="This is a classic: @krishgm @caitlinmoran and @indiaknight sh... on Twitpic" href="http://twitpic.com/s908c"><img src="http://twitpic.com/show/thumb/s908c.jpg" alt="This is a classic: @krishgm @caitlinmoran and @indiaknight sh... on Twitpic" width="150" height="150" /></a><a title=" with @gabysslave and @MumsRock at #downingtweet for #million... on Twitpic" href="http://twitpic.com/s8zq5"><img src="http://twitpic.com/show/thumb/s8zq5.jpg" alt=" with @gabysslave and @MumsRock at #downingtweet for #million... on Twitpic" width="150" height="150" /></a><a title="@ricardian2005 @positiveparents and @Rosiecosy at #downingtweet on Twitpic" href="http://twitpic.com/s8w6e"><img src="http://twitpic.com/show/thumb/s8w6e.jpg" alt="@ricardian2005 @positiveparents and @Rosiecosy at #downingtweet on Twitpic" width="150" height="150" /></a><a title="with @brenthoberman talking to @acton - clearly about cool ge... on Twitpic" href="http://twitpic.com/s8vl3"><img src="http://twitpic.com/show/thumb/s8vl3.jpg" alt="with @brenthoberman talking to @acton - clearly about cool ge... on Twitpic" width="150" height="150" /></a><a title="Twestival meets Tweetminster at #downingstreet on Twitpic" href="http://twitpic.com/s8sn2"><img src="http://twitpic.com/show/thumb/s8sn2.jpg" alt="Twestival meets Tweetminster at #downingstreet on Twitpic" width="150" height="150" /></a><a title="@Beverleyknight was spectacular last night at #downingtweet  on Twitpic" href="http://twitpic.com/s8rwc"><img src="http://twitpic.com/show/thumb/s8rwc.jpg" alt="@Beverleyknight was spectacular last night at #downingtweet  on Twitpic" width="150" height="150" /></a><a title="@CocaBeenSlinky outside No10 Downing Tweet after last nights ... on Twitpic" href="http://twitpic.com/s94qq"><img src="http://twitpic.com/show/thumb/s94qq.jpg" alt="@CocaBeenSlinky outside No10 Downing Tweet after last nights ... on Twitpic" width="150" height="150" /></a><a title="@nurseju_ outside No10 Downing Tweet after last nights recept... on Twitpic" href="http://twitpic.com/s94ch"><img src="http://twitpic.com/show/thumb/s94ch.jpg" alt="@nurseju_ outside No10 Downing Tweet after last nights recept... on Twitpic" width="150" height="150" /></a><a title="Thank you to @SarahBrown10 for inviting me to your house last... on Twitpic" href="http://twitpic.com/s8rlu"><img src="http://twitpic.com/show/thumb/s8rlu.jpg" alt="Thank you to @SarahBrown10 for inviting me to your house last... on Twitpic" width="150" height="150" /></a><a title="The totally bonkers @CaitlinMoran outside Downing Tweet... on Twitpic" href="http://twitpic.com/s5cc5"><img src="http://twitpic.com/show/thumb/s5cc5.jpg" alt="The totally bonkers @CaitlinMoran outside Downing Tweet... on Twitpic" width="150" height="150" /></a><a href="http://img115.imageshack.us/my.php?image=2g9.jpg" target="_blank"><img src="http://img115.imageshack.us/img115/1983/2g9.th.jpg" border="0" alt="" /></a><a href="http://twitpic.com/sk7jb" title="At Downing Tweet Christmas Party hosted by sarabrown10 in sup... on Twitpic"><img src="http://twitpic.com/show/thumb/sk7jb.jpg" width="150" height="150" alt="At Downing Tweet Christmas Party hosted by sarabrown10 in sup... on Twitpic"></a><a href="http://twitpic.com/sy4mh" title="@nurseju_ @nigs @CocaBeenSlinky in No10 Downing Tweet on Twitpic"><img src="http://twitpic.com/show/thumb/sy4mh.jpg" width="150" height="150" alt="@nurseju_ @nigs @CocaBeenSlinky in No10 Downing Tweet on Twitpic"></a></p>
<p>Please do let me know (in the comments) of other pictures/blogs I&#8217;ve missed, and I&#8217;ll add them in!</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29+http://bit.ly/6h1kXG" title="Post to Twitter"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-twitter-micro4.png" alt="Post to Twitter" /></a> <a class="tt" href="http://delicious.com/post?url=http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/&amp;title=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29" title="Post to Delicious"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-delicious-micro3.png" alt="Post to Delicious" /></a> <a class="tt" href="http://digg.com/submit?url=http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/&amp;title=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29" title="Post to Digg"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-digg-micro3.png" alt="Post to Digg" /></a> <a class="tt" href="http://www.facebook.com/share.php?u=http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/&amp;t=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29" title="Post to Facebook"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-facebook-micro3.png" alt="Post to Facebook" /></a> <a class="tt" href="http://reddit.com/submit?url=http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/&amp;title=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29" title="Post to Reddit"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-reddit-micro3.png" alt="Post to Reddit" /></a> <a class="tt" href="http://stumbleupon.com/submit?url=http://www.henrysblog.co.uk/2009/12/downing-tweet-other-peoples-blogs-pictures/&amp;title=Downing+Tweet+%26%238211%3B+Other+people%26%238217%3Bs+blogs+%2F+pictures+%28UPDATED%29" title="Post to StumbleUpon"><img class="nothumb" src="http://www.henrysblog.co.uk/wp-content/plugins/tweet-this/icons/tt-su-micro3.png" alt="Post to StumbleUpon" /></a></p>]]></content:encoded>
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		</item>
		<item>
		<title>Downing Tweet Christmas Party</title>
		<link>http://www.henrysblog.co.uk/2009/12/downing-tweet-christmas-party/</link>
		<comments>http://www.henrysblog.co.uk/2009/12/downing-tweet-christmas-party/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 12:51:10 +0000</pubDate>
		<dc:creator>Henry Elliss</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[beverley knight]]></category>
		<category><![CDATA[downing street]]></category>
		<category><![CDATA[downing tweet]]></category>
		<category><![CDATA[kirstie allsopp]]></category>
		<category><![CDATA[number 10]]></category>
		<category><![CDATA[party]]></category>
		<category><![CDATA[peter serafinowicz]]></category>
		<category><![CDATA[prime minister]]></category>
		<category><![CDATA[richard bacon]]></category>
		<category><![CDATA[sarah brown]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.henrysblog.co.uk/?p=59</guid>
		<description><![CDATA[On Friday the 4th of December, 2009, I was lucky enough to be invited to attend a party hosted by the Prime Minister&#8217;s wife, Sarah Brown. Brown is a big Twitter advocate, with almost 1 million followers, and she apparently decided to hold a party for a selection of the people she interacts with on [...]]]></description>
			<content:encoded><![CDATA[
<p>On Friday the 4th of December, 2009, I was lucky enough to be invited to attend a party hosted by the Prime Minister&#8217;s wife, <a href="http://twitter.com/SarahBrown10">Sarah Brown</a>. Brown is a big Twitter advocate, with almost 1 million followers, and she apparently decided to hold a party for a selection of the people she interacts with on Twitter. Which is pretty cool!</p>
<p>The party was entitled the &#8220;Downing Tweet Christmas Party&#8221; and was held to celebrate / publicise the Million Mums campaign, a campaign by the <a href="http://www.whiteribbonalliance.org/">White Ribbon Alliance</a>, that Mrs Brown is the chairman of. Among the attendees were patrons of various other charities, campaigners, political bloggers, people connected with Million Mums and a smattering of celebrities.</p>
<p>Having been pretty gob-smacked to have been invited in the first place (I assumed the address-request sent by Brown on Twitter was simply going to result in a Christmas card!), I was pretty damn nervous to be heading to Downing Street. A few searches on Twitter originally reassured me that the sort of people going were just others like me &#8211; Twitter regulars and all-round normal people. Then, on the morning of the party, I started to notice a few famous people tweeting about it, including <a href="http://twitter.com/richardpbacon">Richard Bacon</a> and Channel 4&#8242;s <a href="http://twitter.com/krishgm">Krishnan Guru Murthy</a>. Cue a total brown-trousers moment from me, suddenly glad that I decided to take a tie after all.</p>
<p><a href="http://www.number10.gov.uk/tour/location_008.php">10 Downing Street</a> is a pretty spectacular building, and I was amazed at how much of it we were allowed to wander freely around &#8211; I stood staring at a painting of Maggie Thatcher for a good few minutes, wondering why she looked so uptight, ha ha! The party took place on the first floor, with the several-hundred attendees allowed to look around and peer through doors and windows quite freely.</p>
<p>Highlights of the evening for me included:</p>
<ul>
<li>Singer <a href="http://twitter.com/beverleyknight">Beverley Knight</a> doing a live performance of her songs &#8220;Shoulda Woulda Coulda&#8221; and Gold, standing in front of the drawing room (?) Christmas Tree. She was lovely too, and I even got to chat to her for a bit.</li>
<li>Introducing myself to Richard Bacon, who I had a nice chat with. He&#8217;s certainly a snappy dresser too!</li>
<li>Wandering up and down the famous stair-case, looking at all the past Prime Minister pictures</li>
<li>Shaking Gordon Brown&#8217;s hand &#8211; though I didn&#8217;t actually get to say anything to him, as he was being &#8220;networked&#8221; by a number of good networkers</li>
<li>Other famous people that were there but I didn&#8217;t get to speak much to included <a href="http://twitter.com/kirstiemallsopp">Kirstie Allsopp</a>, <a href="http://twitter.com/serafinowicz">Peter Serafinowicz</a>, <a href="http://twitter.com/caitlinmoran">Caitlin Moran</a>, <a href="http://twitter.com/emmafreud">Emma Freud</a>, <a href="http://twitter.com/rebeccafront">Rebecca Front</a> and that guy from the X-Factor who spends too much time shaping his beard&#8230; I&#8217;m thinking Brian? :D</li>
</ul>
<p>I also had a chat to a few random MPs who I&#8217;m ashamed to say I didn&#8217;t really recognise &#8211; though Alastair Darling&#8217;s wife introduced herself to me, and we had a bit of a joke about how annoying it is when the neighbours hold a party!</p>

<p>I didn&#8217;t get to take many photos, since cameras and phones are taken off you at the entrance (though very politely!) but there are a few included with this post, and I&#8217;m sure there will be some more when the <a href="http://www.flickr.com/photos/downingstreet">official photographer pictures</a> get posted online.</p>
<p>I&#8217;ll shut up about this now, since I know a few people on Twitter are already getting annoyed by my babble. But I should urge you before I sign off to go over to the <a href="http://www.millionmums.org/">Million Mums</a> website and register yourself &#8211; it only takes 10 seconds, and since we&#8217;ve all got mothers of our own I think it&#8217;s pretty relevant to everybody!</p>
<p>Oh, one last thing&#8230; yes, it was JUST like in Love Actually! :D</p>
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		<title>To blog or not to blog &#8211; that is the question</title>
		<link>http://www.henrysblog.co.uk/2009/11/to-blog-or-not-to-blog-that-is-the-question/</link>
		<comments>http://www.henrysblog.co.uk/2009/11/to-blog-or-not-to-blog-that-is-the-question/#comments</comments>
		<pubDate>Sun, 29 Nov 2009 08:28:40 +0000</pubDate>
		<dc:creator>Henry Elliss</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[henry elliss]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://s137657775.websitehome.co.uk/henryblog/?p=3</guid>
		<description><![CDATA[Welcome to my brand new blog&#8230; possibly! I&#8217;ve been mulling over the idea of having my own blog for a few years now (how indecisive am I?!) and have finally decided to dip my toe in the water and see how it feels. It&#8217;s not a decision I&#8217;m taking lightly though. Just like the issue [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Welcome to my brand new blog&#8230; possibly!</strong></p>
<p><img class="alignleft size-full wp-image-15" style="margin: 10px; border: 2px solid black;" title="the-comic-book-guy-pondering" src="http://s137657775.websitehome.co.uk/henryblog/wp-content/uploads/2009/11/the-comic-book-guy-pondering.gif" alt="the-comic-book-guy-pondering" width="179" height="229" />I&#8217;ve been mulling over the idea of having my own blog for a few years now (how indecisive am I?!) and have finally decided to dip my toe in the water and see how it feels. It&#8217;s not a decision I&#8217;m taking lightly though. Just like the issue of our over-crowded global population, I&#8217;m firmly of the opinion that there are already far too many blogs in the world (200 million plus, last time I heard!) so starting yet another is something I feel a little guilty about. To take the analogy further, there are also also a lot of unloved blogs out there in the world &#8211; perhaps I should have considered adopting an unwanted one first? Does it even work like that?!</p>
<p>Either way, I thought I&#8217;d at the very least give personal blogging a go &#8211; I promise I&#8217;ll stop it and delete it if nobody is reading it, how about that? I say &#8220;personal blogging&#8221; because I&#8217;m actually a regular blogger as it is anyway. I blog on our work blog at <a href="http://blog.tamar.com/">Tamar</a>, plus I occassionally guest-blog on sites like <a href="http://media140.org/?p=592">Media140</a> and <a href="http://econsultancy.com/blog/4829-when-social-media-attacks-learn-from-others-mistakes">Econsultancy</a>. I also run several different web projects too (details of which I&#8217;m sure I&#8217;ll share if I keep this going!) and have a very busy job and family life, so this isn&#8217;t something I&#8217;m going to be able to devote a shed-load of time to. But I promise that I&#8217;ll try to only post stuff that other people might find interesting.</p>
<p><img class="size-full wp-image-9 alignright" title="blog-matt-cutts" src="http://s137657775.websitehome.co.uk/henryblog/wp-content/uploads/2009/11/blog-matt-cutts.jpg" alt="blog-matt-cutts" width="252" height="138" /></p>
<p>One of the reasons I finally took the plunge today was a realisation that, despite blogging in a number of different places, I don&#8217;t actually have anywhere (bar Twitter) where I can give my opinion on things non-work related. For instance, I recently had a crappy experience with the LastMinute.com customer &#8220;support&#8221; team, but short of tweeting about it there was nowhere I could vent. Just the other day on Twitter I asked Google&#8217;s Spaminator <a href="http://www.mattcutts.com/blog/">Matt Cutts</a> how best to deal with an issue I&#8217;ve had with a Google Store order (see left). His response reaffirmed the issue that not having my own blog means I have nowhere to air issues like that &#8211; so I thought that the simplest way to deal with that was to start one!</p>
<p>But before taking the final step and installing WordPress as I have (and messing around with my first slew of plugins), I jotted down a few of the pro&#8217;s and con&#8217;s to me doing this, which was what eventually persuaded me. Here&#8217;s what I came up with &#8211; let me know if I missed any!</p>
<ul>
<li><strong>To Blog &#8211; As I outlined above, I don&#8217;t have anywhere to post non-work related stuff, rants, vents, funnies or just random stuff.</strong></li>
<li><em>Not to Blog &#8211; Does anyone actually want to read that though?! Probably not for the majority, but the ability to have somewhere to rant about companies and have them actually have a chance of seeing it and taking notice is quite appealing.</em></li>
<li><strong>To Blog &#8211; I&#8217;ve got a reasonably-okay following on Twitter, so surely I can get a few people to read this, with the right incentives?</strong></li>
<li><em>Not to Blog &#8211; Let&#8217;s face it, most of them at Br!tney spam-bots anyway &#8211; can spam-bots even read?!</em></li>
<li><strong>To Blog &#8211; Back when I first started out with websites, I used the site henweb.co.uk as my &#8220;hub&#8221; &#8211; a good place to link to all the different stuff I was doing. I&#8217;ve not had that for a long time, and if nothing else it&#8217;ll make sure I don&#8217;t forget stuff I&#8217;m doing, which is something that happens far too often! :D</strong></li>
<li><em>Not to Blog &#8211; There are already 200 million blogs. Do I really need to make that 200,000,001? Have I even got time to update it or enough crap to say?</em></li>
<li><strong>To Blog &#8211; OF COURSE I HAVE! Anyone who knows me will attest that I&#8217;ve *always* got crap to say&#8230;! :D</strong></li>
<li><em>Not to Blog &#8211; Is blogging just an exercise in online vanity?</em></li>
<li><strong>To Blog &#8211; A few people have told me I&#8217;m an alright wordsmith in the past &#8211; including a few <a href="http://twitter.com/ThatKevinSmith/statuses/4859151373">writers</a> that I respect a lot. Even if nobody reads this, practise is always good isn&#8217;t it?</strong></li>
</ul>
<p>I&#8217;m sure there are other reasons that I&#8217;ve missed &#8211; why not let me know via the comments? If I&#8217;m being honest, I suspect my pro/con exercise was actually doing more to convince me than I&#8217;d hoped it would, but I think I&#8217;ve decided that I&#8217;m going to give this a go&#8230;</p>
<p>Henry</p>
<p>P.S. People are <strong>always</strong> telling me that I don&#8217;t do endings very well, so you might want to bear that in mind if you&#8217;re going to subscribe&#8230;!</p>
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